Man and Van Brompton Accessibility Statement

Man and Van Brompton is committed to providing an accessible and user-friendly experience for all customers, including people with disabilities. This Accessibility Statement explains the steps we take to support inclusive access to information about our man and van services in the Brompton area, and how you can contact us with any accessibility-related requests or feedback.

Our Commitment to Accessibility

Our goal is to make it as straightforward as possible for every user to learn about and arrange man and van services in Brompton. We aim to follow the Web Content Accessibility Guidelines, commonly known as WCAG, at level 2.1 AA. These guidelines provide a recognised standard for making web content more accessible for people with a wide range of abilities, including those who use assistive technologies.

We understand that accessibility is an ongoing responsibility. We are continually working to improve both our website and our service information so that more people can use them comfortably and independently.

WCAG 2.1 AA Compliance

We strive to meet WCAG 2.1 AA success criteria across our key pages, including those describing our Brompton man and van services, quotes, and booking information. Our ongoing efforts include making sure that content is clear, that information is easy to perceive and understand, and that users can operate our site and interact with us in multiple ways.

While we aim for WCAG 2.1 AA compliance, some older content or third-party tools may not yet fully conform. We are reviewing these areas and, where possible, updating or replacing them to enhance accessibility over time.

Screen-Reader Support

Our website is developed to support customers who use screen readers to access information about Man and Van Brompton. We work to ensure that headings, paragraphs, and other content are structured logically so that screen-reader users can navigate quickly to key parts of each page.

We also aim to provide meaningful alternative text for important images, avoid presenting essential information purely through visuals, and maintain a consistent layout. These measures are intended to help users who rely on audio feedback or braille devices to understand and use our site.

Keyboard Navigation

We recognise that some visitors cannot use a mouse and rely on keyboard-only navigation when exploring accessible man and van Brompton services online. Our website is designed so that most interactive elements, such as menus and buttons, can be accessed and operated using only a keyboard.

We aim for a logical tab order, visible focus indicators, and straightforward navigation so that users can move around the site, access key information, and submit forms without needing a pointing device.

Ongoing Improvements

Accessibility is not a one-time project. We review our website regularly and seek to address issues that may affect people with visual, auditory, cognitive, or motor impairments. As we introduce new features or update information about our man and van Brompton services, we consider accessibility from the planning stage and test changes where possible.

We welcome input from users with lived experience of disability, as this helps us identify practical improvements that make the site easier and more comfortable to use.

Requesting Assistance and Providing Feedback

If you experience any difficulty using our website or accessing information about our man and van services in the Brompton area, you can contact us to request assistance. You may wish to reach out if you cannot access a particular page, find that content is unclear with assistive technologies, or encounter barriers when trying to request a quote or arrange a booking.

When you contact us about an accessibility issue, please describe the problem you encountered, the page or section involved, and any assistive technology you were using. This information helps us investigate, provide you with the information you need in an accessible format, and work to prevent similar issues in the future.

We take all accessibility requests and feedback seriously. Our intention is to respond within a reasonable timeframe and, where possible, to offer accessible alternatives or improvements that support your use of Man and Van Brompton services.